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Research on results of the HMRC Customer Survey for 2008 to 2012.
Research into customers’ experience of Charity Commission services.
This statistical report presents the results from the Office of the Police Ombudsman for Northern Ireland complainant's survey
A research report into the need, benefits and challenges for Public Service Mutuals to form partnerships as a route to growth and diversification.
First published during the 2016 to 2019 May Conservative government
This publication reports information from the CSDS. This is a patient-level dataset providing information relating to NHS-funded community services. These services can include health centres, schools and mental health trusts. The data collected includes personal and demographic information, diagnoses including...
Data on UK Visas and Immigration customer service operations.
Research into large businesses' experiences of dealing with HMRC, their views on administration of tax policy and wider influences on their attitudes to tax.
Research into customer satisfaction of HMRC's tax advice service for businesses.
The HMRC Customer Survey Annual Report describes the main findings from the latest wave of data collection (2014 to 2015).
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