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Findings from the first Tell Us Once customer service survey.
A report to help understand customers’ experience with the Statutory Valuation Team.
Findings from a research project carried out by GHK Consulting and TNS-BMRB for the Pensions Client Directorate (PCD).
Annual report on users' perceptions and satisfaction levels of disposability assessment service.
The survey captures learners’ experiences of their college or training organisation.
Survey of National Career Service customers for the year ending April 2015.
The Pension, Disability and Carers Service (PDCS) Customer Satisfaction Monitor.
Research to understand the factors driving employers' perceptions of DWP services and to test an approach for measuring employer customer satisfaction.
Survey of National Career Service customers for the year ending April 2019.
A report to help understand customers’ experience with Statutory Valuation.
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