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Tracking survey to measure the public’s views on smart meters and in-home displays (IHDs), including their information needs.
Smart Data research reports into accreditation of third party providers and customer experience guidelines.
This report provides an overview of benefit customers’ satisfaction and experience of the service they received from DWP between April 2020 and March 2021.
The publication provides summary statistics on findings from gambling-related questions included in the Young Persons' Behaviour and Attitudes Survey 2022.
Consolidates results from surveys in the National Patient Survey Programme to give overall experience for the NHS against 5 broad headings.
Work towards creating a service that meets users’ needs across all channels, including online, phone, paper and face to face.
Schools can offer people who want to become teachers an experience in their school.
Understanding how people use blue space for their health and wellbeing, and the experience of people living with barriers to accessing its benefits.
Experience of Crime: Findings from the 2015/16 Northern Ireland Crime Survey
Residential Property Tribunal Decision of Mr Casey on 30 July 2018
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