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Minister for the Cabinet Office John Glen's speech on the government’s long-term commitment to modernisation and reform in the Civil Service.
First published during the 2022 to 2024 Sunak Conservative government
A summary of measures to simplify and modernise the tax system.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
Work towards creating a service that solves a whole problem for users, working with other teams and organisations where necessary.
Building or buying services that government users find easy to use.
First published during the 2016 to 2019 May Conservative government
The characteristics of a good service, including making things as clear and straightforward as possible for users.
Build a service that’s simple, intuitive and comprehensible. And test it with users to make sure it works for them.
First published during the 2019 to 2022 Johnson Conservative government
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