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The protocol is a voluntary agreement, which provides an agreed standard framework for dealing with straightforward consumer IVAs and applies to both IVA providers and creditors.
The final report recommends the introduction of a small suite of simple savings and protection insurance products. HM Treasury has reviewed progress made one year on from the final report.
This working paper explains how customer experience is measured using information from the HMRC Customer Survey
How to work out splitting up money, property and possessions when you divorce or dissolve a civil partnership - including mediation.
First published during the 2016 to 2019 May Conservative government
How to make a will: making sure it's valid, using a solicitor and changing it when your circumstances change
The characteristics of a good service, including making things as clear and straightforward as possible for users.
Employment Tribunal decision.
How to prepare and complete transfer forms TR1, TR2, TR5 and TP2 for transactions that are not straightforward and information on completing forms for unusual transactions (practice guide 21).
Remedy Employment Tribunal decision.
UK Visas and Immigration is responsible for decisions about who can come to the UK and who can stay here.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
Speech delivered by Baroness Neville-Rolfe, Minister of State at the Cabinet Office, at the Import Export Show on 15 November 2023.
First published during the 2022 to 2024 Sunak Conservative government
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