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Guidance for non-specialists, particularly private landlords, about the requirements under the Housing Act 2004 in relation to the HHSRS.
Introduction to the guidance This document has been prepared in light of…
Information about annual rent increases limit from April 2024
Guidance about inspections and assessment of hazards in housing given under section 9 of the Housing Act 2004.
Outcomes landlords must deliver about the safety and quality of tenants’ homes.
Outcomes landlords must deliver about being open with tenants and treating them with fairness and respect so that tenants can access services, raise complaints, influence decision making and hold their landlord to account.
To help tenants and landlords understand what is expected under the consumer standards and how landlords might deliver the outcomes of the standards.
Outcomes social landlords must deliver about the fair allocation and letting of homes and how tenancies are managed and ended by landlords.
The information required by the Regulator of Social Housing and the deadlines for submission.
This page provides details on how to register or de-register as a social housing provider and includes application forms.
Details of the TSMs as defined by the regulator and requirements of the regulator in relation to these TSMs that all registered providers must meet.
How we carry out inspections of landlords
This document details the basis upon which providers are required to conduct tenant perception surveys to generate a subset of TSMs (tenant perception measures).
How we will approach consumer regulation from 1 April 2024.
What is involved in regulatory judgements and gradings
Frequently asked questions about the Tenant Satisfaction Measures.
Guidance for local housing authorities about their duties and powers under part 1 of the Housing Act 2004.
A factsheet to explain the role of the Regulator of Social Housing and Housing Ombudsman Service, and how residents can seek support.
Our plan for undertaking landlord inspections.
Details of the current rent standard
This rent standard applies from 1 April 2023 to 31 March 2024
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