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263 results sorted by Updated (newest)
  • New approach to give second-hand car buyers a better deal

    Proposals to tackle problems within the used car industry and give consumers greater protection have been backed by Consumer Affairs.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • £3 million government cash boost to tackle digital piracy and fake goods

    The City of London Police Intellectual Property Crime Unit has been boosted by £3 million of new government funding.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Street trading and pedlary laws to be modernised

    Reforms to street trading rules will make them both stronger and fairer, Consumer Affairs Minister Jo Swinson said today (16 October 2014).

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Consumers given new weapon in fight against rogue traders

    Consumers will have greater powers to challenge unscrupulous rogue traders and get their money back under new rights.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Fire safety reforms to cut use of harmful chemicals

    A consultation launched today (7 August 2014) details planned changes to the Furniture and Furnishings (Fire) (Safety) Regulations 1988.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Swinson: Shoppers must get fair deliveries

    Shoppers living in some of the more remote parts of the UK are to get more transparency on delivery charges for their online purchases.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • New energy data sharing systems to be developed

    New systems are being developed to make it easier and quicker to switch energy providers.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Patchy consumer rights awareness means thousands still losing out

    New government research shows UK consumers feel confident and knowledgeable when choosing and buying goods and services.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Alternative dispute resolution for consumers: CMA’s response to BIS consultation

    CMA response to BIS proposal for implementing the Alternative Dispute Resolution Directive and the Online Dispute Resolution Regulation.

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  • UK-China IP Symposium to help boost innovation and growth

    The UK government today (7 May 2014) announced the second UK-China Intellectual Property Symposium will take place on 1 September 2014.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Cable grants new funding for Citizens Advice

    Business Secretary Vince Cable has today (1 May 2014) confirmed that Citizens Advice is to receive an extra £7.5 million.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • ADI standards check: simpler and clearer grading structure

    The Driver and Vehicle Standards Agency (DVSA) has announced a simpler and clearer grading structure for driving instructors.

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  • Consultation on rectifying consumer disputes launched

    A consultation launched today (11 March 2014) is setting out the government's proposals for an alternative dispute resolution for consumers.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Misleading websites to face the squeeze

    Consumer Minister Jenny Willott confirms extra funding for the National Trading Standards Board to investigate misleading websites.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Consumers and businesses 1 step closer to new Bill of Rights

    Consumers will be closer to having enhanced easy to understand consumer rights following the introduction of the new Consumer Rights Bill.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Know your shopper's rights before you hit the Christmas sales

    Before handing over your hard-earned cash in the sales, make sure you know your rights to a refund or exchange.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Shoppers to make more informed choices on minced meat

    New minced meat labelling laws will mean for the first time that shoppers buying ‘lean’ minced meat are guaranteed a low fat product.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Government cuts off costly calls

    Customers calling helplines to complain will no longer have to pay more than the basic rate putting a stop to costly calls.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Progress on clearer pricing in supermarkets

    Major supermarkets in the UK have acted to make pricing clearer and simpler for shoppers following a meeting with the Consumer Minister.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Consumers put off by high delivery courier charges

    Jo Swinson hosts summit with industry, consumer groups and couriers to look at how to make delivery charges clearer when buying goods online.

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    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government