Skip to main content
Consumer protection

News and communications

Skip to results

279 results

Skip to results
279 results sorted by Updated (newest)
  • Government vows to end unfair consumer bill and subscription practices

    The government is set to crack down on excessive mobile phone roaming charges and hidden price hikes in renewal notices

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Protecting the UK from ‘fake food’

    The Intellectual Property Office is to host an international conference on 20 September to set out the UK's plans to tackle ‘fake food’

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • New powers to protect vulnerable and elderly consumers against rogue traders

    Victims bullied or misled into buying are to be given new rights to get their money back from rogue traders whose practices cost billions

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Government continues strong action on payday lending

    Government is seeking feedback on how the payday industry meets the standards set out in the voluntary codes.

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Reform conference on "Responsible capitalism"

    The business secretary outlines proposals to improve company transparency and boost public trust in business.

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Businesses get creative with consumer data at the ‘midata’ Innovation Lab launch

    Businesses have taken up the challenge to create new digital apps using real consumer data as the ‘midata’ Innovation Lab is now open

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Government and regulators quiz payday industry at summit

    Government Ministers and regulators meet with payday lenders and consumer groups to discuss concerns about payday lending

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Government welcomes customer service best practice code

    Codes of practice which protect consumers and encourage businesses have been welcomed by Consumer Minister Jo Swinson.

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • New bill of rights to help businesses and consumers

    Measures to enhance consumer rights and make them easier to understand have been unveiled today by Consumer Minister Jo Swinson.

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • European Commission proposes revisions to food and feed regulations

    The European Commission has published proposals to change the current legislation governing all official controls in the food and agriculture industries.

    • Updated:
  • Scotland’s consumers to benefit from £1.5 million boost to Citizens Advice Scotland

    The Secretary of State for Scotland, Michael Moore has welcomed a package of new funding for Citizens Advice Scotland.

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • £9.5 million of new funding for Citizens Advice Service to champion consumer work

    Consumer Minister Jo Swinson announces £9.5million of additional funding for the Citizens Advice Service

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • New help for consumers and businesses to take action against price fixing

    Proposals announced today will make it easier for groups of consumers and companies to take action against anti-competitive businesses.

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Christine Tacon appointed as Groceries Code Adjudicator

    Consumer and Competition Minister Jo Swinson today announced Christine Tacon as the independent Groceries Code Adjudicator.

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Better choices, better deals

    A radical new approach to give more power to consumers in their relationships with business.

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Press Release: Know your shopper's rights before you hit the winter sales

    As Boxing Day sales begin and January sales loom, Consumer Affairs Minister Jo Swinson is urging consumers to shop responsibly and be aware …

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Buy Better Together Challenge

    Better shopping deals for the consumer gets a boost as the winner of the UK Buy Better Together Challenge is announced.

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • New power to boost consumers access to data

    Jo Swinson announces new powers for consumers to request their personal customer data from business, under the midata programme.

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Next steps making midata a reality

    Government highlights latest proposals for the groundbreaking midata programme, which aims to give consumers access to their data.

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • New proposals on consumer rights across Europe

    The government has published a consultation on the Consumer Rights Directive. It covers new measures to deliver greater clarity and transparency on consumer rights, and aims to help boost the confidence of both consumers and…

    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government