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  • Temporary telephone disruption due to maintenance

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Letter from the Government Chemist to the European Commission supporting its proposal to exclude 3 fragrance allergens from cosmetics.

  • The Driver and Vehicle Standards Agency (DVSA) has announced a simpler and clearer grading structure for driving instructors.

  • The set up of an European digital single market will be debated at the event

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • A consultation launched today (11 March 2014) is setting out the government's proposals for an alternative dispute resolution for consumers.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • An opportunity for select businesses to be listed on the British Embassy’s website

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Consumer Minister Jenny Willott confirms extra funding for the National Trading Standards Board to investigate misleading websites.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • British Embassies of Belize, Costa Rica, El Salvador, Guatemala, Honduras and Panama join forces to host this important regional event

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Consumers will be closer to having enhanced easy to understand consumer rights following the introduction of the new Consumer Rights Bill.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • This WMS was delivered on 21 January to the House of Commons by James Brokenshire and to the House of Lords by Lord Taylor of Holbeach.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • The British Embassy is inviting organisations to consider submitting project proposals to the Prosperity Programme Fund.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Before handing over your hard-earned cash in the sales, make sure you know your rights to a refund or exchange.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • New minced meat labelling laws will mean for the first time that shoppers buying ‘lean’ minced meat are guaranteed a low fat product.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Embassy closed on 25, 26, 27 December, 1 and 7 January for public holidays

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Customers calling helplines to complain will no longer have to pay more than the basic rate putting a stop to costly calls.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Changes to passport services for British nationals

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Major supermarkets in the UK have acted to make pricing clearer and simpler for shoppers following a meeting with the Consumer Minister.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • The Prime Minister’s Spokesperson (PMS) answered questions on energy, toll roads, China and water bills.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Consumers will be better protected from huge bills run-up on stolen mobiles.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • On 2 December 2013, the Home Secretary announced the closure of the National Fraud Authority.

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government