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A new poll of 2,000 UK adults has revealed that over half (54%) of late-night online shoppers said they had done so while drinking alcohol and more than 8 in 10 (86%) shopped while distracted watching TV, leaving them vulner…
The CMA’s latest intervention has freed thousands of leaseholders from increasing ground rent terms that saw them trapped in homes they struggled to sell or mortgage.
The High Court has today found that Truly Travel and Alpha Holidays broke consumer law by failing to refund customers within the legally-required timeframe.
The CMA has today launched a brand-new campaign “The Online Rip-Off Tip-Off” to help shoppers spot and avoid misleading online practices that could result in them being ripped off.
New proposals considered include improving compensation processes for delayed flights and strengthening protections for disabled passengers.
First published during the 2019 to 2022 Johnson Conservative government
The CMA has published a letter responding to the Secretary of State for Levelling Up, Housing and Communities.
The CMA will ask whether the music streaming market is working well for music lovers, as part of a study launched today.
The CMA has secured improvements for Xbox online players, following concerns about Microsoft’s use of auto-renewing subscriptions for online gaming services.
After thousands of customers received their money back from Dante Labs, the firm has committed to pay any outstanding refunds within 21 days, following CMA action.
Today's announcement to regulate and expand the UK’s heat networks will protect consumers and create opportunities for green jobs and investment across the country.
Following CMA action, leaseholders with Taylor Wimpey will no longer be subjected to ground rents that double every 10 years.
Consumers will be better protected from attacks by hackers on their phones, tablets, smart TVs, fitness trackers and other internet-connectable devices thanks to a new world-leading law introduced today by the government.
UK PCR testing provider Randox has improved its terms on cancellations, refunds and liability, following discussions with the CMA.
The latest Whirlpool washing machine recall information as of the end of 5 October 2021.
The CMA has today launched court action against Teletext Holidays over inadequate progress on refunds to package holiday customers.
The CMA has secured commitments from Groupon to improve its customer service and to offer refunds to certain customers previously not given this option.
The CMA has launched a formal investigation into Dante Labs, a private provider of PCR tests, to investigate concerns the firm may be breaking the law.
How you as a consumer are protected, what to do if your energy supplier changes, and what other support is available.
The CMA has warned businesses they have until the New Year to make sure their environmental claims comply with the law.
The CMA will take Teletext Holidays to court unless the firm takes urgent action to improve how it handles refunds to package holiday customers.
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