We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Funeral directors and crematorium operators have a legal duty from today to present clear and comparable pricing to customers, as a result of CMA action.
The CMA has published advice to the UK Government on ways to make the PCR testing market work better for consumers.
The CMA has launched the next wave of action in the PCR testing market over concerns that some companies may be breaking the law.
The CMA has sent an open letter to PCR COVID-19 test providers warning that a range of harmful practices in the sector could breach consumer protection law.
The CMA has published an open letter to providers of PCR tests on how they should comply with consumer law. This letter has also been sent to all providers listed on GOV.UK.
Sales of tickets on platforms such as viagogo and StubHub should be subject to tighter rules, the CMA has today proposed.
Concerns have been raised about the price and reliability of PCR travel tests and the quality of the service people are getting from PCR test providers.
The CMA has published a brief response to the letter from the Secretary of State for Health and Social Care, the Right Honourable Sajid Javid MP, asking the CMA to look into issues in connection with PCR travel tests.
The CMA is calling on Groupon to make swift changes to how it treats customers to ensure that it is complying with consumer protection law.
We're looking for 3 new Council members. The closing date for applications is Sunday, 29 August 2021.
Business Secretary and Consumer Minister unveil consumer protection reforms
First published during the 2019 to 2022 Johnson Conservative government
The CMA has opened a formal probe into Amazon and Google over concerns that they have not been doing enough to combat fake reviews on their sites.
The CMA has issued a warning to Monzo after it breached a rule requiring it to send banking transaction histories to over 143,000 former account holders.
The CMA has ordered funeral directors and crematorium operators to make prices clear for customers or risk court action down the line.
The CMA has secured extended refund rights for all customers of anti-virus firm Norton whose contracts auto-renew, just weeks after McAfee made a similar commitment.
The CMA has published new guidance to make clear clinics’ legal obligations to treat people fairly and to help IVF patients understand their consumer rights.
The CMA is investigating whether British Airways and Ryanair have broken consumer law by failing to offer refunds for flights customers could not legally take.
Thirty-five finalists have been chosen from a record number of entries in five categories, including a special one for coronavirus work.
Following CMA action, McAfee, a leading supplier of anti-virus software, has extended its refund rights for all customers whose contracts have auto-renewed.
The CMA has set out its views on the types of misleading environmental claims made about products that could break the law.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).