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In light of the pandemic's impact on wedding services, and following complaints made to our COVID-19 Taskforce, we've published an open letter to businesses in the weddings sector.
The CMA has today published further detail on its views on the law in relation to cancellations and refunds during the pandemic.
StubHub has addressed concerns raised by the CMA about the information it provides for tickets on sale via its UK website.
As a result of alleged unfair practices caused by COVID-19 disruptions, the CMA has published an open letter to the early years sector (nurseries and childcare providers).
The CMA has published an open letter to all businesses involved in organising package holidays for UK consumers.
This joint warning comes as the CMA and various trade associations remain concerned that some retailers have been raising prices unfairly.
Following an investigation by the CMA, Sykes Cottages has reversed its policy on cancelled bookings and will now offer customers full refunds.
Following CMA action, a major holiday lets company is now offering refunds for cancelled bookings, while others are facing further scrutiny over their policies.
In the last 2 years, the CMA has secured more than £47 million in refunds for customers whose banks failed to properly warn them about unarranged overdraft charges.
The CMA has launched an investigation into several major websites to see whether they are doing enough to protect shoppers from fake and misleading reviews.
All 4 offices have now reopened and are providing assay services.
The CMA has today published an update from its COVID-19 Taskforce, set up to monitor and respond to consumer and competition problems arising from the pandemic.
All 4 offices will be closed for at least 3 weeks.
The Competition and Markets Authority has published an open letter for businesses in the pharmaceutical and food and drink industries.
Hundreds of customers are being refunded after insurance company Paymentshield failed to send important information about PPI policies.
Follow safety advice from OPSS and our partners to take charge of e-cigarette battery safety.
First published during the 2019 to 2022 Johnson Conservative government
Following a survey of thousands of customers, the fourth set of current account customer satisfaction results have been published today.
The CMA is developing guidance for IVF clinics in the UK to make sure they treat their patients fairly.
The Regulatory Excellence Awards 2020 welcome entries from external stakeholders whose work is protecting consumers and supporting business.
New legislation to improve security standards of internet-connected household devices
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