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Advice for those in difficulty with utility bills, or repayment commitments on credit cards, loans and mortgages, as a result of coronavirus (COVID-19).
First published during the 2019 to 2022 Johnson Conservative government
The CMA has published the final report on its in-depth market investigation into funeral services, confirming its remedies for the sector.
The CMA is investigating whether airlines have breached consumers’ legal rights by failing to offer cash refunds for flights they could not lawfully take.
Following CMA action, LoveHolidays has committed to pay out over £18 million to customers waiting for money back after their holidays were cancelled due to coronavirus.
Following CMA action, lastminute.com has committed to pay out over £7m to customers waiting for money back after lastminute.com cancelled their holidays.
OPSS has produced safety tips on how to shop safely online for children’s Christmas toys.
The CMA has issued new warnings to firms over concerns that couples are still not receiving fair refunds for weddings that could not go ahead during the pandemic.
The CMA is consulting on draft guidance to help fertility clinics understand and comply with their obligations under consumer law.
Following CMA action, Virgin Holidays has committed to refund all customers whose package holidays were cancelled due to coronavirus.
Following an in-depth investigation, the CMA has provisionally found that the completed merger of viagogo and StubHub will reduce competition.
OPSS has produced safety tips on how to use fireworks responsibly and protect people and animals from harm.
Following CMA action, Instagram will do more to prevent hidden advertising on its app and website, signalling an important behaviour shift by a major platform.
The CMA has secured more than £1 million in refunds for those NHS funded residents at Care UK premium homes who paid an unfair additional fee towards essential care.
The CMA has opened an investigation into suspected anti-competitive practices in the supply of drugs used to treat bipolar disorder.
Lessons from the CMA’s investigation into Spire Healthcare's illegal agreement to fix the price of initial consultations for private self-pay patients.
TUI UK has committed to the CMA that customers awaiting their refunds for holidays that were cancelled due to coronavirus will receive them by the end of the month.
Following CMA action, Bijou Weddings Group will now provide fairer refunds to couples whose weddings could not go ahead because of coronavirus.
In light of the pandemic's impact on wedding services, and following complaints made to our COVID-19 Taskforce, we've published an open letter to businesses in the weddings sector.
The CMA has today published further detail on its views on the law in relation to cancellations and refunds during the pandemic.
StubHub has addressed concerns raised by the CMA about the information it provides for tickets on sale via its UK website.
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