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This report presents the initial findings from the 2018 to 2019 Error and Fraud Analytical Programme, which measures error and fraud in the tax credits system.
This statistical release provides estimates of Income Tax, National Insurance contributions, tax credits and Child Benefit paid by and to European Economic Area (EEA) nationals and non-EEA nationals in the 2017 to 2018 tax y…
This research summarises tracking of the 2019 tax credits advertising campaign and measures its effectiveness.
Summary geographical statistics for finalised awards for individuals and households claiming Working Tax Credits and/or Child Tax Credits.
It includes statistics relating to the exceptions to the policy, which came into effect in April 2017.
This document provides detailed information on how the government has distributed Child and Working Tax Credits.
The provisional statistics are a snapshot of the caseload based on the family circumstances of people receiving Working Tax Credits and/or Child Tax Credits.
This report presents the final estimate from the 2017 to 2018 Error and Fraud Analytical Programme, which measures error and fraud in the tax credits system.
This publication presents estimates of annual take-up rates for Child Benefit and for CTC and WTC, covering the 2017 to 2018 financial year.
Research exploring tax credits customers’ experiences, particularly of digital services and the move towards Universal Credit.
Research exploring individuals’ experiences of having and making a complaint, dispute or mandatory reconsideration.
Research exploring the enablers and barriers to the use of digital services among digitally confident tax credits customers.
Research exploring the impact of changes to the High Risk Renewals process in 2017.
Research exploring the barriers and triggers surrounding tax credits customers’ understanding of, and compliance with, notification of changes to partner status.
Research exploring what claimants do after either providing, or failing to provide, sufficient evidence to meet the new self-employment check.
Research exploring why some customers do not fully comply with the requirements for reporting and managing their tax credits claim.
This statistical release provides estimates of Income Tax, National Insurance contributions, tax credits and Child Benefit paid by and to European Economic Area nationals in the 2015 to 2016 tax year.
This statistical release provides estimates of Income Tax, National Insurance contributions, tax credits and Child Benefit paid by and to European Economic Area (EEA) nationals and non-EEA nationals in the 2016 to 2017 tax y…
This report describes how customers feel about receiving SMS reminders to renew their tax credits.
This information is about the policy of providing support for a maximum of 2 children in Child Tax Credit and Universal Credit, which came into effect in April 2017, and includes statistics relating to the exceptions to the …
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