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Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Analysis of the 2011 tax opinion panel survey.
Research into large businesses' customer experience of HMRC.
Research into the Information needs of tax credit customers during their transition out of the tax credits system.
Research to help improve the relationship between HMRC and individuals, and the engagement of individuals with HMRC products.
Research on understanding segment allocation and any consequences for HM Revenue and Customs and the individual.
Research into deaf and hard of hearing customers experiences of using HM Revenue and Customs' services.
Analysis of the 2011 telephone survey of tax credit and Child Benefit customers.
Appendices for the research into tax credit customers needs during their transition out of the tax credit system.
This table shows identified wealth, the wealth owned by estates represented by those passing through probate in each year, grossed up to that of the living using mortality rates.
Statistics relating to income tax credits and repayments.
The tables in this publication show aggregated income tax receipts, repayments and tax credits figures on an annual basis.
Research on possible changes to the HMRC Customer Survey for 2011 to 2015.
Statistics from July 2012.
Research into customer testing of the SA316.
Analysis of results of the HMRC Customer Survey for 2008 to 2011.
Research to look into customers’ experience of dealing with HM Revenue and Customs.
Research during 2011 to develop a small set of new questions for the Compliance Perceptions Survey.
Research to measure how small and medium enterprises and individuals see tax compliance.
Research into customer awareness and attitudes towards personal tax transparency.
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