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How new HMRC funding to tackle tax avoidance, evasion and criminal attack will secure around £2 billion in additional revenue.
With a large estate covering the UK and Northern Ireland, HMRC is one of the 'big four' government departments making a significant contribution to sustainable operations and procurement in the public sector.
HMRC's half-yearly performance against a range of compliance, operational and customer service measures in 2012-2013.
This briefing looks at our 2011-2012 half-yearly performance against our forecasts and targets so you are kept up to date on how we are performing for the taxpayer.
Information on the revision and updating of the administrative burdens baseline.
The Customer experience score is a composite measure derived from four dimensions of customer experience.
The Measurement template provides detailed information about HMRC's input and impact indicators.
As part of the Joint Initiative on Service Delivery, HMRC has worked with Representative Bodies to agree information about its Call Centres that it will publish.
The spreadsheet below sets out monthly details of HM Revenue & Customs (HMRC) expenditure with suppliers covering transactions that exceed £25,000.
Amendment to call waiting time data supplied in our performance report.
Freedom of Information release relating to the 'tax under consideration figure' for enquiries by Large Business Service (LBS) by type of risk as used internally.
Government departments have been exercising tighter controls on expenditure as part of a spending freeze (moratorium) in five key areas: consulting, property, Information and Communication Technology (ICT), recruitment, and …
The resource accounts provide detailed accounting and expenditure information for 2011-12.
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