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Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
If you sell a customer a product or a service, you need to give them an…
Your invoice must include: a unique identification number your company…
Your right to be paid You can set your own payment terms, such as…
How to carry out checks on your business and customers, and what records you must keep to prevent money laundering.
Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
How to report products that are unsafe and may have caused injury or damage.
If you're advertising or marketing, including direct marketing, you must be accurate and honest and follow the advertising codes of practice
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
How sellers deal with VAT for goods from overseas that they sell direct to customers in the UK.
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