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Passenger Focus is the independent passenger watchdog, set up by the government to represent the interests of Britain’s rail passengers, bus and tram passengers in England (outside of London) and passengers on scheduled domestic coach services in England. It offers...
Travel and passenger rights and the measures in place to minimise disruption.
Check which rates of Air Passenger Duty you need to pay if you’re a plane operator, and how to fill in your return to HMRC.
Find out the 'place of supply' rules for passenger transport and the VAT zero rating of public passenger transport if you supply it in the UK.
Find out how to use sampling to calculate Air Passenger Duty using a Special Accounting Scheme.
Find out about the actions the UK government is taking to support industry to minimise disruption in the aviation sector and protect passengers if it does happen.
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