Search all content on GOV.UK

Visiting a prisoner: visiting times, keeping in touch by email, telephone or letter, banned items and sending money to a prisoner by debit card or online bank transfer

• Letters, video and telephone calls

  Letters You can contact a prisoner by writing to them. Write the person’s…

• Email and social media

  Prisoners are not allowed to access social networking websites (such as…

• Banned items

  You must not send or give anything to a prisoner that: is indecent or…

• Sending money

  You can send money to someone in prison by making an online payment by…

• Visiting someone in prison

  You can make an online request to visit someone in prison in most cases.…

If you have a disability, or are an organisation supporting disabled people, you may be able to claim relief from Customs Duty and VAT.

• Updated: 14 April 2023

This guidance provides information on Acute Respiratory Infections (ARIs) in higher-risk settings.

• Updated: 16 February 2024

How to offer help to people arriving in the UK from Afghanistan: helping them settle in or get careers advice and jobs.

What you need to do to buy, sell or hire out items made of or containing ivory in the UK.

• Updated: 29 August 2025

FCDO travel advice for USA. Includes safety and security, insurance, entry requirements and legal differences.

• Updated: 13 March 2026

Check what you must do when you enter the UK if you’re coming from Ukraine with personal belongings and you have been issued a visa on the Ukraine Sponsorship visa scheme.

• Updated: 8 April 2025

FCDO travel advice for Thailand. Includes safety and security, insurance, entry requirements and legal differences.

• Updated: 2 April 2026

Interest-free loans from the government for some people on benefits: how to apply, check if you're eligible

Transport on trains, planes, cars, taxis and minicabs, buses, coaches and wheelchairs for disabled people - Freedom Pass, Disabled Person's Railcard, concessionary bus pass and Shopmobility.