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Data, Freedom of Information releases and corporate reports
How to use performance data to improve your service: getting started, what to measure, using data.
Working out what you need to measure and how to measure it.
Choosing the best way to measure the success of your service.
Work out what success looks like for your service and identify metrics which will tell you what’s working and what can be improved, combined with user research.
Independent research into the way long-term investors measure the performance of companies and investment funds. BIS research paper 190.
Service teams must publish their service’s metrics for each of the 4 key performance indicators (KPIs).
Datasets about DBS performance, police disclosure unit performance and metrics.
Guidance and tools to help you understand and analyse your school or college's performance.
Testing frontend performance so users can access your service quickly.
The targets we set each year to measure our performance and progress.
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