We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
How to assure service quality: types of testing, automation, technical debt, hiring specialists.
Explains what quality assurance is and the processes involved.
How to use a cost utility analysis to evaluate your digital health product.
Information on the various ways in which practice can be quality assured and staff developed. It covers workforce development, performance indicators and statistical analysis.
The characteristics of a good service, including making things as clear and straightforward as possible for users.
Guidance on the Quality Matters initiative, which aims to improve the quality of adult social care.
Documents to administer the auditing services for the Specialist Quality Mark (SQM)
This document details the service standards of the Veterinary Medicines Directorate (VMD)
Information on the core components of the UK NQI, its four main institutions, and its impact on the UK national economy.
Information for organisations interested in administering LAA's Specialist Quality Mark from October 2022.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).