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The characteristics of a good service, including making things as clear and straightforward as possible for users.
Use a reference architecture to develop a public sector organisation’s technology and how it shares data across government.
Which services need an assessment and how to adapt the Service Standard to different types of service.
The Civil Service serves the government of the day and supports them to develop and implement its policies as effectively as possible.
What happens at a service assessment and what to do when you get your results.
Find out about Managed Service Companies and Managed Service Company Providers, including how to identify them and their role in tax avoidance schemes.
Build a service that’s simple, intuitive and comprehensible. And test it with users to make sure it works for them.
If a supplier has a contract for service provision, it must not also do the service integration for that service
See the minimum requirements for services for offenders, defendants, victims and courts.
How to choose a name for your service.
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