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The Civil Service Leadership Academy offers a 3 part series of virtual workshops focused on leading in complexity.
A project exploring why tax is complex and how to measure complexity
CARS(V) is a semi-automated workflow routing solution which identifies the likely complexity of visitor visa applications based on applicant’s declared attributes.
Guidelines for the monitoring of volume individual voluntary arrangement (IVA) and protected trust deed (PTD) providers
Immigration staff guidance on routing and processing applications from customers applying for a Visitor visa under Appendix V.
Immigration staff guidance on routing and processing applications from customers applying for a Student visa under Appendix Student.
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