GOV. UK Design System - Live Reassessment
The report for GDS's Design System live reassessment on the 16 November 2021
Digital Service Standard assessment report
GOV.UK Design System
| From: | Central Digital and Data Office |
| Assessment date: | 16/11/21 |
| Stage: | Live Reassessment |
| Result: | Met |
| Service provider: | Government Digital Service |
Previous assessment reports
- Alpha assessment report, June 2017
- Alpha reassessment report, August 2017
- Live assessment report, March 2021
Service description
The GOV.UK Design System provides teams across government with the styles, components and patterns they need to design and build user-centered digital services.
Components and patterns are contributed to the Design System from the cross government community. Each new component/pattern goes through a validation process before it’s incorporated into the Design System. This reduces duplication and promotes reuse of research and design efforts across departments. This is part of point 13 of the Service Standard.
Using styles, components and patterns from the Design System makes it easier for teams to build services that look like GOV.UK and that are accessible.
The Design System team maintains the platform, provides support, ensures that it continues to meet accessibility standards, improves and expands the components and patterns available.
Service users
- people who use public services
- people who run public services
- people who build public services
- people who create design resources for people who build public services
16. Identify performance indicators
Decision
The service met point 16 of the Standard.
What the team has done well
The panel was impressed that:
- it is good that a Performance Analyst is now in the team, and is working closely with the User Researcher in particular
- the performance framework has been revised and updated, as has metrics and analytical tools
- a range of analytical tools are being used. Content in reporting dashboards comes directly from the metrics identified on the framework. The reports are directly linked on the framework document
- since the introduction of Google Analytics, web analytics data has been used to identify issues in the user journey and identify areas for improvement / iteration going forward
- methodological issues in calculating the impact of cookie consent are understood, and caveated on reports
- a dedicated team is continuing into Live and therefore can continue the plans to do A/B testing, looking further at who should be using the Design System and measuring the impact of improvements made to the service - for example search improvements
- the service team continues to adopt an evidence based approach going forward, linking research insights and analytical evidence that can help the whole team prioritise work