Guidance

Report chargeable event gains for life insurance policies — guidance for insurers

How to report chargeable event gains on life insurance policies, including details on the annual qualifying policy if you're an insurer.

The 2 formats for reporting are:

  • electronic flat text file specification (previously called magnetic media specifications) — for UK insurers only
  • HMRC chargeable events spreadsheet

If you’re an individual and need to report your chargeable event gain, do not use this guidance. Instead, use helpsheets for:

Electronic flat text file specification

You must meet technical specifications when reporting gains as a text file.

This creates a flat text file, which you can submit by either:

CSV files are not accepted.

HMRC chargeable events spreadsheet

You can submit your return of information using one the following HMRC spreadsheet templates to report events for single and multiple policyholders.

The spreadsheets use conditional formatting to detect if certain specification requirements are not met. The cells in rows 1 and 2 of the columns with errors will turn red. You must correct these errors before you submit your return to HMRC.

The spreadsheet validations cannot fully check the accuracy or suitability of the data. The return may still fail when HMRC processes it. Make sure your return of information meets the required specifications.

UK insurers only

HMRC chargeable events spreadsheet for UK insurers only

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Non-UK insurers

You’ll need a unique reference number from the Data Acquisition and Exchange team before you report chargeable event information to HMRC.

To get a unique reference number, email da.enquiries@hmrc.gov.uk with the following details:

  • company name
  • company address
  • contact name
  • contact telephone number
  • contact email address

HMRC chargeable event spreadsheet for non-UK insurers

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Paper certificates

If you cannot report chargeable event gains on the electronic flat text file specification or HMRC chargeable events spreadsheet, send your certificates by email to ps.andpa@hmrc.gov.uk.

You can also send them by post to one of the following addresses:

UK insurers

HMRC — UK Chargeable Events
RIS COIR Production
Floor 7
1 Atlantic Square
Glasgow
G2 8HS

Non-UK insurers

HMRC — Offshore Chargeable Events
RIS Offshore
SO842
Benton Park View
Newcastle Upon Tyne
NE98 1ZZ

Qualifying policy information

Download and use the spreadsheet to report information on policies with one or more beneficiaries and email it to tpi.a@hmrc.gov.uk.

Send HMRC qualifying policy information on a spreadsheet

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Where to send your returns

Submit the chargeable event and qualifying policy spreadsheets by either:

Enquiries

Insurance companies only

Email tpi.a@hmrc.gov.uk for queries about submitting your return, such as:

  • to check if we’ve received your return
  • to update contact details

Email da.enquiries@hmrc.gov.uk for:

  • guidance on submission
  • a new sub number or to close an existing sub number
  • other return queries

Policyholders

If you have queries about the content of a certificate, contact your insurance company.

For queries about the tax implications of a certificate, contact HMRC.

Chargeable events — penalties after audits and voluntary disclosures

Read the following guidance for help on chargeable event penalties after audits and voluntary disclosures under section 98 of the Taxes Management Act 1970.

Chargeable events: penalties following audits and voluntary disclosures

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Updates to this page

Published 1 April 2014
Last updated 18 July 2024 + show all updates
  1. 'Returns on media are no longer accepted' has been removed. There are only 2 formats for reporting chargeable event gains on life insurance policies if you're an insurer.

  2. The contact details for sending paper certificates have been updated and links to guidance for individuals have been added.

  3. The email address for sending chargeable event information, paper certificate and to make an enquiry has been updated. Returns on media are no longer accepted.

  4. HMRC chargeable events spreadsheet section updated. HMRC is no longer accepting .xls files.

  5. Updated spreadsheets have been added for HMRC UK and non-UK chargeable events.

  6. Updated spreadsheets have been added for HMRC UK and non-UK chargeable events and qualifying policy information.

  7. A new HMRC chargeable events section and spreadsheet for non-UK insurers has been added to the page. This spreadsheet is capable of accepting 1,048,576 rows of information.

  8. Chargeable events and the qualifying policy information spreadsheet have been replaced and details of how to use the spreadsheets updated.

  9. A new HMRC chargeable events spreadsheet has been added to the page. This spreadsheet is capable of accepting 1,048,576 rows of information.

  10. The email address for submitting Electronic Flat Text Files has been added to the guidance. A new version of the 'Chargeable events: penalties following audits & voluntary disclosures' PDF has also been added.

  11. Updated spreadsheets have been added for HMRC chargeable events and qualifying policy information.

  12. Contact details have been updated and outdated terminology removed.

  13. Qualifying policy information new and updated spreadsheet attached.

  14. Updated information and latest guidance.

  15. Chargeable Events – Penalties following Audits & Voluntary Disclosures document has been updated.

  16. First published.

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