Track your passport application

How you track your passport application depends on how you applied for it.

If you applied online with a digital photo

You can track your application immediately if you applied online and your application reference begins with ‘PEX’.

If you applied at the Post Office using the Digital Check and Send service

After applying at a Post Office branch you can track your application.

You used this service if:

  • the Post Office took your photo for you
  • your application reference begins with ‘POD’

If you filled in a paper form

Call the Passport Adviceline to track your application if you applied for your passport:

  • by filling in a paper form
  • at the Post Office using Check and Send

When you call, select option 1 and enter either the:

  • 10-digit barcode number from your application form
  • 9-digit number on your receipt if you applied at the Post Office

Passport Adviceline
Telephone:  0300 222 0000
From outside the UK: +44 (0)300 222 0000
Textphone: 18001 0300 222 0222
Monday to Friday, 8am to 8pm
Saturday, Sunday and UK bank holidays, 9am to 5:30pm
Find out about call charges

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