The British Consulate General in Auckland represents UK government in New Zealand.

Find out more on our UK and New Zealand news page. We provide services to British nationals living in and visiting New Zealand. You can access UK government services while in New Zealand.

If you’re travelling in Auckland, see our New Zealand Travel Advice.

Getting help

If you cannot get the support you need from local services, the Foreign, Commonwealth & Development Office (FCDO) can help British people abroad.

We prioritise emergencies and people who are vulnerable, for example, if someone’s:

  • ill, injured, or involved in a crime
  • with a British person who’s died

Get help from FCDO

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document.

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen.

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

Our consulates in New Zealand are unable to carry out notarial acts under the Commissioner of Oaths Act 1889, and on instruction from the Foreign, Commonwealth & Development Office in London. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, or the legalising of documents, please contact a notary public.

See the full list of notarial and documentary services for British people abroad.

Consular fees

See the full list of consular fees.

We also provide services in Wellington.

Contact us


British Consulate General Auckland

Level 17 151 Queen Street
Auckland
1142
New Zealand

Public access to embassies, high commissions and consulates is by appointment only
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Postal address
Private Bag 92014, Victoria Street West 1142, New Zealand

To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/posts/new-zealand/british-consulate-general-auckland

There is a telephone in the lobby of the Consulate General for consular customers to call our contact centre. Access is available from 0900 to 1200, Monday to Fridays (not including public holidays).

Postal address:
Private Bag 92014
Victoria Street West 1142
New Zealand

Access and opening times

Postal address for British Deputy High Commission Auckland

British Consulate General Auckland
Private Bag 92014
Victoria Street West 1142
New Zealand

Corporate information