About British High Commission Bandar Seri Begawan

2.01, 2nd Floor, Block D,Kompleks Bangunan Yayasan Sultan Haji Hassanal Bolkiah,Jalan Pretty
Bandar Seri Begawan
PO Box 2197
Brunei

Public access to embassies, high commissions and consulates is by appointment only
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To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/posts/brunei/british-high-commission-bandar-seri-begawan

Disabled access

The Foreign, Commonwealth & Development Office and the British High Commission in Brunei are keen to ensure that their buildings and services are fully accessible to disabled members of the public.

Wherever possible we have made our buildings and services accessible. Sometimes however, this is not possible due to security or other restrictions. In these situations we will endeavour to provide a service or access to a building in an alternative way to ensure equality of access for disabled people. To assist disabled visitors, we have set out below details of disabled access at the embassy. We hope this information is helpful.

General physical access

If you anticipate requiring assistance, please contact us in advance of your visit so that we can ensure that we are able to provide access for you.

  • steps and staircases: all steps and staircases (including fire exits) have at least one set of rails. The main steps have rails on both sides

  • lift: a lift is available for access to the British High Commission and British Council on the second floor

  • parking: a disabled parking spot is available by arrangement

  • floor coverings: floor coverings are safe and even

  • handrails: widely available

  • doors: if necessary, the security guards can assist in opening doors

  • lighting: adequate throughout

  • emergency/evacuation: procedures are in place to assist disabled persons in the event of emergency/evacuation

  • telephones: accessible to wheelchair users

Access for visually impaired visitors

  • signs: generally clear and easy to read. Floor designation inside the lift is in Braille

  • emergency/evacuation: procedures are in place to assist disabled persons in such circumstances

Access for deaf/hard of hearing visitors

  • microphones: are installed in all reception areas

  • emergency/evacuation: procedures are in place to assist disabled persons in such circumstances

2024 Public holidays

The office will be closed on the following days in the calendar year for 2024:

Date Holiday
1 January (Monday) New Year’s Day
12 February (Monday) Chinese New Year
23 February (Friday) Brunei National Day
12 March (Tuesday)* First Day of Ramadhan
28 March (Thursday)* Nuzul Al-Quran
29 March (Friday) Good Friday
10 April (Wednesday)* First Day of Hari Raya
11 April (Thursday)* Second Day of Hari Raya
17 June (Monday)* Islamic Festival of sacrifice
8 July (monday) Islamic New Year
15 July (Monday) His Majesty The Sultan of Brunei Darussalam’s Birthday
16 September (Monday)  Prophet Mohammad’s Birthday
25 December (Wednesday) Christmas Day
26 December (Thursday) Boxing Day

Holidays marked * are subject to change.