About British Consulate-General Auckland


British Consulate-General Auckland
Private Bag 92014
Auckland
Victoria Street West 1142
New Zealand

Contact form
https://www.contact.se...

Public access to embassies, high commissions and consulates is by appointment only
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To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/posts/new-zealand/british-high-commission-wellington

Disabled access

General physical access - Public Areas

  • Entrances
    • All entrances are clear & unobstructed.
  • Steps and staircases
    • There are stairs in ground floor area but there is access to the lifts via Wyndham Street entrance
  • Ramps – are mobile ones accessible?
    • No - none necessary.
  • Lifts
    • A lift to all floors is available and Braille buttons in lifts; access only available 9am - 5pm, Monday to Friday excepting public holidays.
  • Toilets
    • No public toilet facilities in building but cafés in Wyndham Street provide facilities for paying customers.
  • Parking – are there designated disabled spaces?
    • No but there is a Wilson’s car park next door in Wyndham Street, which has disabled parks.
  • Floor coverings *All floor coverings are safe and even

  • Handrails
    • Handrails on ground floor stairs and in lifts.
  • Lighting
    • There is good lighting.
  • Signs
    • Signs are clear.
  • Emergency/evacuation – arrangements for emergencies / evacuation for disabled visitors.
    • There is a separate procedure for this in the building evacuation plan
  • Telephones and computer access
    • Phone and computer available for customer use.

For visually impaired visitors

  • Braille
    • There are no braille signs.
  • Guide dogs
    • Guide dogs are welcome

For hearing impaired visitors

  • Hearing loop
    • No hearing loop
  • Minicom and textphones
    • There are no minicom or textphones
  • Sign language
    • No staff trained in BSL
  • Interpretation
    • Interpretation can be organised by customer if required.
  • Hearing dogs
    • Hearing dogs are welcome

Public holidays 2025

The High Commission is closed on the following dates in 2025:

  • Wednesday 1 January, New Year’s Day
  • Thursday 2 January, Day after New Year’s Day
  • Monday 20 January, Wellington Anniversary Day (Wellington staff only)
  • Monday 27 January, Auckland Anniversary Day (Auckland staff only)
  • Thursday 6 February, Waitangi Day
  • Friday 18 April, Good Friday
  • Monday 21 April, Easter Monday
  • Friday 25 April, Anzac Day
  • Monday 26 May, Spring Bank Holiday
  • Monday 2 June, King’s Birthday
  • Friday 20 June, Matariki Public Holiday
  • Monday 25 August, Summer Bank Holiday
  • Monday 27 October, Labour Day
  • Wednesday 24 December, Privilege Day (in lieu of UK 5 May bank holiday)
  • Thursday 25 December, Christmas Day
  • Friday 26 December, Boxing Day