About British Consulate-General Auckland
British Consulate-General Auckland
Private Bag 92014
Auckland
Victoria Street West 1142
New Zealand
Contact form
https://www.contact.se...
Public access to embassies, high commissions and consulates is by appointment only
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To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/posts/new-zealand/british-high-commission-wellington
Disabled access
General physical access - Public Areas
- Entrances
- All entrances are clear & unobstructed.
- Steps and staircases
- There are stairs in ground floor area but there is access to the lifts via Wyndham Street entrance
- Ramps – are mobile ones accessible?
- No - none necessary.
- Lifts
- A lift to all floors is available and Braille buttons in lifts; access only available 9am - 5pm, Monday to Friday excepting public holidays.
- Toilets
- No public toilet facilities in building but cafés in Wyndham Street provide facilities for paying customers.
- Parking – are there designated disabled spaces?
- No but there is a Wilson’s car park next door in Wyndham Street, which has disabled parks.
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Floor coverings *All floor coverings are safe and even
- Handrails
- Handrails on ground floor stairs and in lifts.
- Lighting
- There is good lighting.
- Signs
- Signs are clear.
- Emergency/evacuation – arrangements for emergencies / evacuation for disabled visitors.
- There is a separate procedure for this in the building evacuation plan
- Telephones and computer access
- Phone and computer available for customer use.
For visually impaired visitors
- Braille
- There are no braille signs.
- Guide dogs
- Guide dogs are welcome
For hearing impaired visitors
- Hearing loop
- No hearing loop
- Minicom and textphones
- There are no minicom or textphones
- Sign language
- No staff trained in BSL
- Interpretation
- Interpretation can be organised by customer if required.
- Hearing dogs
- Hearing dogs are welcome
Public holidays 2025
The High Commission is closed on the following dates in 2025:
- Wednesday 1 January, New Year’s Day
- Thursday 2 January, Day after New Year’s Day
- Monday 20 January, Wellington Anniversary Day (Wellington staff only)
- Monday 27 January, Auckland Anniversary Day (Auckland staff only)
- Thursday 6 February, Waitangi Day
- Friday 18 April, Good Friday
- Monday 21 April, Easter Monday
- Friday 25 April, Anzac Day
- Monday 26 May, Spring Bank Holiday
- Monday 2 June, King’s Birthday
- Friday 20 June, Matariki Public Holiday
- Monday 25 August, Summer Bank Holiday
- Monday 27 October, Labour Day
- Wednesday 24 December, Privilege Day (in lieu of UK 5 May bank holiday)
- Thursday 25 December, Christmas Day
- Friday 26 December, Boxing Day