Guidance

Driving instructor code of practice

How approved driving instructors should behave in their personal conduct and business dealings, including advertising their services and settling disputes.

• From: Driver and Vehicle Standards Agency
• Published: 7 February 2017
• Last updated: 22 November 2019 — See all updates

Applies to England, Scotland and Wales

Documents

Approved driving instructor (ADI) code of practice

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Details

The code of practice is voluntary for approved driving instructors (ADIs) to follow. It sets out how ADIs should:

• behave in their personal conduct and business dealings
• advertise their services
• settle disputes with their pupils

Update your ADI registration to confirm you agree to follow the code.

If you’re learning to drive, you can complain about a driving instructor if you’re not happy with their service or behaviour.

Published 7 February 2017
Last updated 22 November 2019 + show all updates

1. 22 November 2019

   Updated the email address for people to use if they're unhappy with their instructor’s professional service to instructorconduct@dvsa.gov.uk.

2. 7 February 2017

   First published.