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Find out how algorithmic tools are used in public organisations

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21 records
Function General public services
  • The Met Office forecasting capacity leverages advanced technology, scientific expertise, and a global observation network to provide accurate and reliable weather and climate forecasts for public, commercial, and government …

  • GOV.UK site search is the search engine for GOV.UK. It enables users to search for information and services on GOV.UK by entering a search query to view results that are relevant to their query.

  • The National Highways chatbot provides customers with an additional communication channel to get immediate answers to their questions using publicly available information (such as traffic information).

  • The Redundancy Pay Calculator is an online tool designed to help individuals who have been or are at risk of being made redundant understand their legal rights, calculate their potential redundancy pay, assess their financia…

  • An algorithm to identify potential non-compliance in MOT testing, and prioritise visits to MOT garages.

  • A tool which helps Employment and Support Allowance (ESA) agents match medical conditions for ESA claims.

  • A tool to enable compliance with The General Data Protection Regulation (GDPR) by identifying and automatically cleaning personal data from the Wilton Park customer database.

  • The Budget Planner is a free online tool that helps users track and categorise their spending, provides a detailed breakdown of their finances, and offers personalised tips to improve their money management - taking just 5-1…

  • Implementing an automated webchat functionality ('chatbot') to the Barnet Council website to provide a better customer experience.

  • The Qualifications Chatbot is used to support the public with an interest in social care qualifications find the appropriate qualification and information to work in the social care, early years, and childcare sector in Wale…

  • Providing fair, accurate and financially sustainable personal budgets to adults with eligible care and support needs. This record was written jointly by both Dorset Council and the tool supplier, Imosphere.

  • Chatbot to filter and resolve public enquiries and where necessary, hand-off to a live advisor for further review.

  • The Pension Calculator estimates your potential retirement income and helps you plan how much to save to reach your financial goals for retirement.

  • CARS(V) is a semi-automated workflow routing solution which identifies the likely complexity of visitor visa applications based on applicant’s declared attributes.

  • A tool for suggesting relevant guidance and services for British nationals abroad.

  • A search tool to support identification of current Senior Civil Servants with career profiles that match requirements for senior digital role vacancies.

  • Ask Ops Chatbot is a prototype tool that uses a Large Language Model to provide users with accurate and speedy answers 24/7 to questions about internal HR guidance.

  • The NHS.UK website receives thousands of reviews each year about NHS services. This tool automates a previously manual process by using natural language processing (NLP) techniques to improve efficiency, scalability, and use…

  • An algorithm to assist in the identification of digital records of long-term historic value and digital information assets that hold no long-term value.

  • Related Links is a recommendation engine built to aid navigation of GOV.UK by providing relevant onward journeys from a content page.

  • This algorithmic tool helps to categorise emails sent to the Information Commissioner’s Office (ICO)’s registration inbox and sends out auto-replies in specific cases.