Report your lost or stolen travel document

If your travel document is lost or stolen, you must report it to the Home Office. Email the Home Office travel document enquiries team with:

  • your name
  • your date of birth
  • your nationality

If you have them, you must also provide your:

  • travel document number
  • Home Office reference number or Unique Application Number
  • biometric residence permit (BRP) number
  • police report and crime reference number

Home Office travel document enquiries
traveldocumentenquiries@homeoffice.gov.uk

Reporting your document as lost or stolen does not mean that you have requested a new one.

You must also report a lost or stolen BRP if you had one.

Replace your document

You can only apply for a replacement travel document if you are in the UK.

You may be asked to confirm your identity and immigration status with your fingerprints and photo (biometric information) before you can get your replacement document.

If you lose your travel document outside the UK

Depending on your circumstances, to return to the UK you’ll need to apply for either a temporary visa or a Returning Resident visa.

When you apply, you’ll need to:

  • choose the country where you’ll provide your fingerprints and photo (biometric information)
  • confirm that you can travel to a visa application centre

You’ll be able to replace your travel document after you return to the UK.

Apply for a temporary visa

You can apply for a temporary visa if you:

  • have temporary permission to stay in the UK (known as ‘limited leave to remain’)
  • are settled in the UK (known as having ‘indefinite leave to remain’) and you’ve been out of the UK for less than 2 years

A temporary visa will let you re-enter the UK once only. It costs £154.

Apply for a Returning Resident visa

You can apply for a Returning Resident visa if you:

  • have indefinite leave to remain
  • have been out of the UK for more than 2 years

A Returning Resident visa costs £637.

After you return to the UK

When you return, you can get access to your eVisa. This is an online record of your immigration status.

If you want to travel outside the UK again, you’ll need to apply for a replacement travel document to link to your eVisa.