Sale of goods and services and data protection

Services

Contracts Finder

Use Contracts Finder to find out about current contract opportunities with the government and its agencies.
Get help and support for your business

Get business support and advice over the phone and online - setting up and running a business.
Accepting returns and giving refunds: the law

When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
Find your local Trading Standards office

Find a Trading Standards office to complain about illegal sales activity or to get business advice about trading legally
Online and distance selling

Rules for online and distance selling for businesses

How to sell to or work with Dstl
- Detailed guide
- 18 March 2025
- Defence Science and Technology Laboratory
Textile labelling
- Detailed guide
- 31 December 2020
- Department for Business and Trade and Closed organisation: Department for Business, Energy & Industrial Strategy
Brewing beer: rules and regulations for commercial brewing
- Detailed guide
- 7 March 2025
- Department for Business and Trade, Department for Environment, Food & Rural Affairs, Department of Health and Social Care, Home Office, HM Revenue & Customs, Food Standards Agency, Environment Agency, and Health and Safety Executive
Using personal data in your business or other organisation
- Detailed guide
- 28 June 2021
- Department for Business and Trade, Department for Science, Innovation and Technology, Information Commissioner's Office, Closed organisation: Department for Digital, Culture, Media & Sport, and Closed organisation: Department for Business, Energy & Industrial Strategy
Notification of tobacco or herbal products for smoking
- Guidance
- 4 December 2024
- Office for Health Improvement and Disparities

MPs to vote on landmark bill to create smokefree generation
- 16 April 2024
- Department of Health and Social Care
- News story
New laws set to ban mandatory hidden fees from online shopping, saving money for consumers
- 24 January 2024
- Department for Business and Trade
- Press release
New data laws debated in Parliament
- 17 April 2023
- Department for Science, Innovation and Technology
- Press release
British Businesses to Save Billions Under New UK Version of GDPR
- 8 March 2023
- Department for Science, Innovation and Technology
- Press release
First internal market report finds proposed peat ban does not raise major concerns for businesses
- 21 February 2023
- Competition and Markets Authority and Office for the Internal Market
- Press release

Index of Services, UK: October 2023 time series
- 13 December 2023
- Office for National Statistics
- National statistics
Design principles for inclusive smart data schemes research
- 10 July 2023
- Department for Business and Trade
- Research
CDEI and DBT smart data research
- 10 July 2023
- Department for Business and Trade
- Research
Unlocking smart data: design research into a possible challenge prize
- 10 July 2023
- Department for Business and Trade
- Research
Data adequacy umbrella impact assessment
- 23 November 2022
- Closed organisation: Department for Digital, Culture, Media & Sport
- Research

'Not for EU’ labelling for retail products across Great Britain
- 30 September 2024
- Department for Environment, Food & Rural Affairs
- Consultation outcome
- Date closed 15 March 2024
Choice on units of measurement: markings and sales
- 27 December 2023
- Office for Product Safety and Standards and Department for Business and Trade
- Consultation outcome
- Date closed 26 August 2022
Smart data: putting consumers in control of their data and enabling innovation
- 9 September 2020
- Closed organisation: Department for Business, Energy & Industrial Strategy and Closed organisation: Department for Digital, Culture, Media & Sport
- Consultation outcome
- Date closed 06 August 2019
The Smart Data Roadmap: action the government is taking in 2024 to 2025
- 18 April 2024
- Department for Business and Trade
- Policy paper
Smart Data Working Group: Spring 2021 report
- 14 June 2021
- Department for Science, Innovation and Technology and Closed organisation: Department for Business, Energy & Industrial Strategy
- Policy paper