Help and support

If you have a problem accessing GOV.UK Chat

To report a technical issue, use the GOV.UK Chat technical fault form (opens in a new tab).

If you need a new link to access GOV.UK Chat, enter your email address on the GOV.UK Chat start page.

For help accessing GOV.UK Chat, reply to any email you’ve received from GOV.UK Chat.

If you have a question about something on GOV.UK

Contact the government department directly if your question is about a service or policy, like tax or visas.

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If you'd like to know more about GOV.UK Chat

Visit about GOV.UK Chat to learn how the tool works, its limitations and how to use it safely.

Subscribe to the Inside GOV.UK blog (opens in a new tab) for updates about GOV.UK Chat.

Privacy and accessibility

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