The Digital Inclusion Action Plan: First Steps sets out our approach to digital inclusion. It has 5 actions for government and 4 areas for medium and long-term work.

The 5 actions relate to:

• local-level support
• skills
• devices
• accessible government service
• evidence

The 4 areas for medium and long-term work are:

• opening up opportunities through skills
• tackling data and device poverty
• breaking down barriers to digital services
• building confidence

The action plan aims to tackle digital exclusion with a particular focus on 5 groups of people:

• young people
• older people
• people with disabilities
• people currently out of work
• low-income households

It builds on a long term approach to reach everyone across the country, in partnership with industry, charities, devolved governments and local authorities.

Why we are consulting

We want to assess our progress on the first 5 actions, leadership actions and 4 focus areas. Crucially, we also want to consider what further actions the government can and should take to drive systemic change.

We welcome comments on the action plan and our next steps from:

• local and combined authorities
• businesses
• charities
• community groups
• individuals

How to respond

In your response mention if you are:

• an individual
• representing the views of an organisation

Please respond to the questions asked. If you wish to, you may also include further comments and evidence.

To help us analyse the responses, please respond online and submit your response before exiting the questions.

Other ways to respond

Email: digitalinclusion@dsit.gov.uk

Write to:

Alternative formats

If you need an alternative, accessible version of this document, including audio or braille, email digitalinclusion@dsit.gov.uk.

If you need a hard copy and do not have access to a printer, you can ask your local library for help.