The Insolvency Service
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Hundreds of negative online reviews have been posted reporting poor-quality products and a failure to provide refunds
On 13 November 2024 HHGL Limited and Hampden Group Limited trading as Homebase entered administration. This page gives information on how to claim redundancy or register as a creditor.
Scam company which offered fake hospitality packages to British Grand Prix is shut down
Press release
Court closes company running motorsports ticket scam
Director ban for employing six illegal workers
Ban for car wash director who breached immigration legislation
Winding-up orders secured against two connected companies
Latest from The Insolvency Service
What we do
We are a government agency that helps to deliver economic confidence by supporting those in financial distress, tackling financial wrongdoing and maximising returns to creditors.
The Insolvency Service is an executive agency, sponsored by the Department for Business and Trade.
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Contact The Insolvency Service
Insolvency Service helpline
Insolvency Service helpline
0300 678 0015
Please only attend our offices if you have an appointment.
For information about the insolvency process contact the Insolvency Service helpline. The helpline is open 9am to 5pm Monday to Thursday, and 9am to 3pm on Friday.
We can give you information about processes administered or regulated by the Insolvency Service. This includes bankruptcy, debt relief orders and company liquidations.
We cannot give you: legal or financial advice, information on specific insolvency cases, information or advice about other government departments or information about redundancy payments.
If you are contacting about an existing bankruptcy or compulsory company liquidation case, use our ‘contact an official receiver’ guidance.
Redundancy Payments
Telephone
0330 331 0020
Contact about claims for redundancy, loss of notice pay, holiday pay, arrears of wages, protective award payments and lost pension contributions.
The helpline is open Monday to Thursday 9am to 5pm, and Friday 9am to 3pm
Online Claims Service: https://www.gov.uk/claim-redundancy
Investigations and Enforcement Services
Please contact via website.
United Kingdom
24 hour answerphone
0303 003 1744
The Insolvency Service Investigations and Enforcement Services (https://www.gov.uk/government/collections/insolvency-service-investigations-and-enforcement-what-we-do-our-outcomes-and-complaints) are responsible for investigating serious financial misconduct in companies and individuals who are subject to bankruptcy or debt relief orders.
Our independent Legal Services Directorate (https://www.gov.uk/government/groups/insolvency-service-legal-services-directorate) is the lead enforcement agency for insolvency related fraud and associated corporate misconduct.
Estate Accounts and Scanning
Please contact by email only.
United Kingdom
Press Office
London
E20 1HZ
United Kingdom
Media Manager
0303 003 1743
This service is for journalists only. For any other queries, please contact the Insolvency Enquiry Line.
For all media enquiries outside normal working hours, please contact the Department for Business and Trade Press Office on 0207 215 2000.
Breathing Space
This service is for money advisers who need advice about the breathing space service.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of Information and Data Protection Act team
Corporate information
Jobs and contracts
Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.