Consultation outcome

Rail retail information: code of practice

• From: Office of Rail Regulation
• Published: 26 September 2014
• Last updated: 28 October 2022 — See all updates

This consultation has concluded

Detail of outcome

The Office of Rail Regulation (ORR) published the conclusions to this consultation on 8 May 2015.

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Original consultation

Summary

Consultation on the development of a code of practice to provide clear and concise railway ticket information to passengers.

This consultation was held on another website.

This consultation ran from
26 September 2014 to 5pm on 21 November 2014

Consultation description

Code of practice consultation on providing railway ticket information to ensure that ticket retailers give passengers a clear understanding of what level of service they can expect from rail services.

This follows the Department for Transport’s ‘Rail fares and ticketing: next steps’ report where the Office of Rail Regulation agreed to develop the code of practice.

Published 26 September 2014

Last updated 28 October 2022 + show all updates

1. 28 October 2022

   Removing a non-accessible link.

2. 26 September 2014

   First published.