New addresses for applications and correspondence from 27 May
Advanced notice of a change to our PO Box and DX addresses.
Customers must send applications and correspondence to our new addresses on, or after, 27 May to avoid any adverse effects to the priority of their applications.
Please prepare to update your address records after 26 May.
See the new addresses below and the full details in the registrar’s direction: Direction given under section 100(4) of the Land Registration Act 2002 - Addresses of the proper offices from 27 May 2016.
There are some exceptions. Customers should continue to send applications for Land Charges, bankruptcy, insolvency and Agricultural Credits, or applications to serve legal proceedings on Land Registry, to the relevant exception address.
Business customers’ new DX address:
Land Registry
(insert your customer team’s office name. If you do not have a customer team, insert the name of your closest office)
DX 321601
Gloucester 33
Business customers’ new Royal Mail address:
Land Registry
(insert your customer team’s office name. If you do not have a customer team, insert the name of your closest office)
PO Box 75
Gloucester
GL14 9BD
Citizen customers’ new address:
Land Registry Citizen Centre
PO Box 74
Gloucester
GL14 9BB
Our Business e-services offer electronic alternatives to nearly everything our business customers do with us by post and we recommend they send us applications electronically when getting priority on our daylist is important. There is a 50% fee reduction for updates to existing registers and most information requests when they are lodged electronically. See our fee guides for details.
Business customers can carry out the following activities online:
- ensure their applications arrive with us instantly by lodging them with our electronic Document Registration Service (e-DRS) via the portal or Business Gateway.
- make nearly all Information Services applications through the portal or Business Gateway
- check the progress of their applications with Application Enquiry
- find certain property details with MapSearch
- lodge letters and correspondence with us through email
Business e-services are not available for our citizen customers.
We have been scanning applications at a central address since January 2015. We now handle most work electronically, so we can easily direct it to the best place to process it and better prepare for the new digital services we are developing.
We are changing our central address because our scanning centre is moving from Coventry to Gloucestershire.