Ask for permission to make a structural alteration
You can only alter your Help to Buy home for medical reasons after a change in circumstances.
Applies to England
Documents
Details
Before you start work
Before you start any alteration work you need to contact us through the details below.
You should then complete and send us the permission application form, with:
- your medical evidence – for example, a letter from your GP
- evidence of how you’ll pay for the alterations
If you do not send all the information we need, your application may be delayed or your request refused.
Terms of use for GOV.UK
Information on using GOV.UK can be found in the GOV.UK terms and conditions.
How your data is protected
Information on how your data is protected throughout your Help to Buy: Equity Loan can be found in Homes England’s privacy notice.
You can return the documents to us by email or by post.
Email: customerservices@myhelptobuyloan.co.uk
Post: Help to Buy Customer Service team, PO Box 5262, Lancing, BN99 9HE
After you’ve applied for permission
After you’ve sent us the forms, you’ll need to pay an administration fee.
When the work is completed
When your alterations are completed you need to send us the ‘declaration of work completed’ form.
Updates to this page
Published 5 May 2021Last updated 9 August 2021 + show all updates
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Added a link to the terms and conditions for Target HCA and GOV.UK.
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First published.