Guidance

Civil Legal Advice contract 2018: Discrimination

Contract documents for the draft CLA 2018 Discrimination contract.

• From: Legal Aid Agency
• Published: 2 May 2018
• Last updated: 15 May 2018 — See all updates

Documents

Civil Legal Aid 2018 Discrimination: Contract for Signature

PDF, 219 KB, 5 pages

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Civil Legal Aid 2018 Discrimination: Contract Standard Terms

PDF, 1.2 MB, 93 pages

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Annex 1: Civil Legal Aid 2018 Discrimination, Contract Specification

PDF, 568 KB, 67 pages

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Annex 2: Civil Legal Advice 2018 Discrimination, cases, fixed fees and hourly rates

PDF, 248 KB, 1 page

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Annex 3: Civil legal Advice 2018 Discrimination, payments, disbursement and claims

PDF, 348 KB, 7 pages

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Annex 4: Civil Legal Advice 2018 Discrimination contract, IT requirements, CMS and business continuity

PDF, 815 KB, 18 pages

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Annex 5: Civil Legal Advice 2018 Discrimination contract, key performance indicators

PDF, 292 KB, 4 pages

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Annex 6: Civil Legal Advice 2018 Discrimination contract, Complaints

PDF, 361 KB, 13 pages

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Annex 7: Civil Legal Advice 2018 Discrimination, Unreasonable behaviour

PDF, 420 KB, 9 pages

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Supervisor self-declaration form: Discrimination 2018

MS Word Document, 46.1 KB

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Civil supervisor requirements guidance

PDF, 392 KB, 6 pages

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Details

The Civil Legal Advice 2018 Discrimination Contract covers remote advice in the categories of Discrimination only.

The Civil Legal Advice 2018 Discrimination Contract consists of the:

• Standard terms
• Specification
• Contract for Signature
• Further documents

Standard terms

The Standard Terms govern the commercial relationship between the Legal Aid Agency (LAA) and provider.

Specification

This sets out the rules for providing and being paid for CLA Discrimination contract work. It’s divided into the provisions of general application (sections 1 to 8) and category specific rules for the category of law (sections 9). Separate provisions apply to controlled work (sections 5 and 6) and licensed work (sections 7 and 8).

Draft sample contract for signature

The contract for signature gives effect to the CLA 2018 Discrimination contract as a whole. Use the sample contract for signature for illustration as they vary between providers.

Key Performance Indicators (KPIs)

LAA sets out contractually enforceable measures (KPIs) by which we monitor performance. The document explains the consequences of breaching KPIs. ###Other contract annexes

Cases, fixed fees and hourly rates	Sets out the fixed fees and hourly rate paid for controlled work in accordance with the provider’s tender bid under the Civil Legal Advice 2018 Contract.
Payments, disbursements claims	Explains how the provider will invoice and be paid for controlled work under the Civil Legal Advice 2018 Contract.
Information Technology (IT)	Outlines requirements for IT resources the provider must cover, including data security requirements and business continuity.
Complaints	Contains obligations to provide complaints policy and procedures for clients to use.
Unreasonable behaviour	Explains our requirements for handling unreasonable client behaviour.

Further documents

You can also use the following:

• 2018 Category definitions
• Equality and diversity guidance
• Supervisor self-declaration form: Discrimination
• Supervisor self-declaration form: Educational
• Guidance on civil supervisor requirements
• LAA data security requirements
• Indemnity forms

Published 2 May 2018
Last updated 15 May 2018 + show all updates

1. 15 May 2018

   Civil supervisor requirements guidance published.

2. 2 May 2018

   First published.