Research and analysis

Consumer survey on app stores, internet of things and connected places

This research details consumer views on app stores, internet of things (IoT) devices and connected places (also known as 'smart cities').

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The government is working to improve the UK’s cyber defences and ensure consumers are secure when they use online services and connected devices.

To support policy development in these areas, the government commissioned two consumer surveys, one covering consumer Internet of Things (IoT) devices and connected places technology, and one covering apps and app stores. The purpose of this research is to gain deeper insights into consumer perceptions, attitudes and behaviours related to app stores, consumer IoT devices, and connected places technology.

For more information on the government’s work in these areas, please see the following pages:

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Published 5 December 2024

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