Research and analysis

Coronavirus Job Retention Scheme: qualitative research with employers (Wave 1)

Qualitative research with employers exploring the delivery and early impact of the scheme to support its interim evaluation.

Documents

Coronavirus Job Retention Scheme employer qualitative research report

Details

This research was conducted by the research agency Ipsos on behalf of HMRC. The research explored the delivery of the Coronavirus Job Retention Scheme, including awareness and understanding, experiences of applying and customer contact. It also explored early impacts of the Coronavirus Job Retention Scheme, such as the impact of the scheme on preventing and slowing down job losses and the ability of the scheme to support businesses in continuing to operate.

The qualitative research used in-depth interviews with employers. It included employers who did use the Coronavirus Job Retention Scheme, and employers who didn’t. Fieldwork took place between March 2021 and July 2021.

The findings from this research have been used in the Coronavirus Job Retention Scheme interim evaluation report.

Updates to this page

Published 13 October 2022

Sign up for emails or print this page