Guidance

Countersignatory: how to examine: caseworker guidance

Tells HM Passport Office staff how to examine the countersignatories of UK and overseas applications.

From:
HM Passport Office
Published
7 February 2012
Last updated
9 December 2022 — See all updates

This publication was withdrawn on

This guidance is no longer current.

Documents

Countersignatory: how to examine

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Details

This guidance tells HM Passport Office staff:

  • how to examine the countersignature section of the application form
  • when not to examine the countersignature section of the application form

This guidance relates to countersignatories. A countersignatory is a person who confirms a customer’s identity for their passport application, using a paper application form (SE04 or OS).

If you are dealing with a Digital Customer Service (DCS) channel application, they become a digital referee and you must follow the digital referee guidance.

Updates to this page

Published 7 February 2012
Last updated 9 December 2022 + show all updates

  1. This guidance has been updated to reflect the change in our sovereign from Her Majesty Queen Elizabeth II to His Majesty King Charles III.

  2. Accessible version added.

  3. This guidance has been updated with formatting changes, and with some of the content moved to 'Confirming identity: countersignatories and digital referees’.

  4. First published.

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