Guidance

If you cannot get an NHS COVID Pass letter

Translated versions of the non-personal information sent to you if you cannot get an NHS COVID Pass letter about your COVID-19 status.

From:
UK Health Security Agency
Published
11 June 2021
Last updated
21 June 2021 — See all updates

This publication was withdrawn on

This guidance was withdrawn on 8 December 2023 

The NHS COVID Pass service has now closed. There are no longer any domestic requirements to demonstrate your vaccination status in England. 

The NHS COVID Pass is no longer required to travel abroad to any countries. 

If you are travelling abroad, you should review travel entry requirements for the countries you will visit or travel through. 

The NHS COVID Pass was developed at the height of the pandemic to let you share your COVID-19 vaccination status in a secure way. It was mainly used for international travel, as well as for some domestic purposes, such as entry to venues or events. 

See information about COVID certificates in Guernsey, Jersey and the Isle of Man.

Applies to England

Documents

If you cannot get an NHS COVID Pass letter (English, text only)

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Details

If you ask for an NHS COVID Pass letter about your COVID-19 status, but cannot get one, you’ll get a different letter in the post explaining why.

This different letter will also tell you what to do next.

The information you get in the letter will be in English. You can read the non-personal information in the letter in different languages on this page.

Find out more about Demonstrating your COVID-19 status.

Updates to this page

Published 11 June 2021
Last updated 21 June 2021 show all updates

  1. Changing title of guidance to reflect that from 21 June 2021, the NHS service to demonstrate your COVID-19 vaccination status is now called the NHS COVID Pass.

  2. Added translation

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