Customer service operations data: February 2017
Data on UK Visas and Immigration customer service operations.
Documents
Details
This document contains data on the performance against service standards in relation to:
- performance against service standards in relation to replies to MP letters
- outstanding out of service standard MP letters
- performance against service standard for customer complaints and MP’s emails
- UKVI applicant satisfaction survey results
Updates to this page
Published 23 February 2017