Guidance

Guidance on rail passengers' rights and obligations: regulation No 1371/2007

Guide simplifying and explaining the articles of regulation No 1371/2007, which affects UK rail passengers' rights and obligations.

Documents

Details

Guiding information on regulation No 1371/2007 regarding rail passengers’ rights and obligations which came into effect on 4 December 2019.

The guide simplifies and explains the regulations, among many others, of:

  • liability for passengers and luggage
  • insurance
  • availability of tickets
  • travel information and reservation systems

Updates to this page

Published 24 March 2020

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