Guidance

Guidance on rail passengers' rights and obligations: regulation No 1371/2007

Guide simplifying and explaining the articles of regulation No 1371/2007, which affects UK rail passengers' rights and obligations.

• From: Department for Transport
• Published: 24 March 2020

Documents

Guidance on regulation No 1371/2007 on rail passengers' rights and obligations

HTML

Details

Guiding information on regulation No 1371/2007 regarding rail passengers’ rights and obligations which came into effect on 4 December 2019.

The guide simplifies and explains the regulations, among many others, of:

• liability for passengers and luggage
• insurance
• availability of tickets
• travel information and reservation systems

Published 24 March 2020