Corporate report

Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2022 to 2023

A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2022 to 2023.

• From: Independent Case Examiner and Department for Communities (Northern Ireland)
• Published: 14 December 2023

Applies to Northern Ireland

Documents

Independent Case Examiner for the Department of Communities (NI): annual report 1 April 2022 to 31 March 2023

PDF, 123 KB, 8 pages

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Independent Case Examiner for the Department of Communities (NI): annual report 1 April 2022 to 31 March 2023

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Details

The Independent Case Examiner (ICE) reviews complaints made by users of certain government agencies and businesses that deal with benefits and financial support.

This report is about the work carried out between 1 April 2022 and 31 March 2023 for the Social Security Agency and Child Maintenance Service, part of the Department for Communities in Northern Ireland.

Published 14 December 2023