Collection

Department for Communities (NI) complaints: Annual reports by the Independent Case Examiner

Annual reports on complaints about the the Social Security Agency and Child Maintenance Service in Northern Ireland (NI) received by the Independent Case Examiner.

• From: Independent Case Examiner and Department for Communities (Northern Ireland)
• Published: 13 August 2024
• Last updated: 6 January 2025 — See all updates

The Independent Case Examiner (ICE) reviews complaints made by users of certain NI government agencies and businesses that deal with benefits and financial support.

Reports

• Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2023 to 2024
  • 6 January 2025
  • Corporate report
• Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2022 to 2023
  • 14 December 2023
  • Corporate report
• Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2021 to 2022
  • 16 December 2022
  • Corporate report
• Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2020 to 2021
  • 21 October 2021
  • Corporate report
• Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2019 to 2020
  • 30 October 2020
  • Corporate report
• Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2018 to 2019
  • 12 September 2019
  • Corporate report
• Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2017 to 2018
  • 12 October 2018
  • Corporate report
• Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2016 to 2017
  • 8 September 2017
  • Corporate report
• Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2015 to 2016
  • 18 October 2016
  • Corporate report
• Department for Social Development complaints: Annual report by the Independent Case Examiner 2014 to 2015
  • 13 November 2015
  • Corporate report
• Department for Social Development complaints: Annual report by the Independent Case Examiner 2013 to 2014
  • 20 August 2014
  • Corporate report

Published 13 August 2024
Last updated 6 January 2025 + show all updates

1. 6 January 2025

   Added a link to the 'Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2023 to 2024' to the page.

2. 13 August 2024

   First published.