Department for Communities (NI) complaints: Annual reports by the Independent Case Examiner
Annual reports on complaints about the the Social Security Agency and Child Maintenance Service in Northern Ireland received by the Independent Case Examiner.
The Independent Case Examiner (ICE) reviews complaints made by users of certain government agencies and businesses that deal with benefits and financial support.
These reports are about the work carried out for the Social Security Agency and Child Maintenance Service, part of the Department for Communities in Northern Ireland.