Digital identity services: inclusion monitoring report findings
The findings from an inclusion monitoring survey for digital identity and attribute services certified against the Government standards.
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The report summarises the findings from an inclusion monitoring survey which is mandatory for digital verification services certified against the UK digital identity and attributes trust framework.
The Office for Digital Identities and Attributes (OfDIA), which is part of the Department for Science, Innovation and Technology (DSIT), is working to enable the widespread use of secure and trustworthy digital identity and attribute services across the UK economy. Using digital identity services is not mandatory, but the Government is committed to ensuring that anyone who chooses to use them can do so.
The UK digital identity and attributes trust framework is a set of rules and standards that show what a good digital identity looks like. Digital identity and attribute services can get independently certified to demonstrate they are following these robust standards.
Digital verification services which are certified against the trust framework must complete an inclusion monitoring survey. The inclusion monitoring surveys are a mechanism for building a general picture of the inclusivity of the certified digital identity market.
Providers with a certified service respond to a survey of around 30 questions on areas such as identity evidence, technology, accessibility, data collection and biometrics.
The results are anonymous and individual services are not being assessed. The anonymised and aggregated results will be used to inform inclusion policy and further development of the trust framework.
This is the first year of published results.