Independent report

DIO accommodation customer satisfaction tracker survey results: financial year 2019 to 2020

The quarterly results of the Defence Infrastructure Organisation service delivery customer satisfaction tracker survey for financial year 2019/20.

• From: Ministry of Defence
• Published: 27 September 2019
• Last updated: 24 July 2020 — See all updates

Documents

DIO accommodation customer satisfaction tracker survey Q1 2019/20

PDF, 1.84 MB, 34 pages

DIO accommodation customer satisfaction tracker survey Q2 2019/20

PDF, 2.94 MB, 34 pages

DIO accommodation customer satisfaction tracker survey Q3 2019/20

PDF, 1.49 MB, 31 pages

DIO accommodation customer satisfaction tracker survey Q4 2019/20

PDF, 982 KB, 34 pages

Details

An ongoing series of customer satisfaction reports showing the results of the monthly surveys carried out by Opinion Research Service (ORS) on behalf of DIO Accommodation. The monthly customer tracker survey started in June 2013 and covers customers living in service family accommodation (SFA) in the UK.

The Defence Infrastructure Organisation accommodation UK SFA customer satisfaction tracker survey report is published on a quarterly basis.

Published 27 September 2019
Last updated 24 July 2020 + show all updates

1. 24 July 2020

   Addition of: DIO accommodation customer satisfaction tracker survey Q4 2019/20.

2. 3 February 2020

   Addition of: DIO accommodation customer satisfaction tracker survey Q3 2019/20.

3. 29 October 2019

   Added DIO accommodation customer satisfaction tracker survey Q2 2019/20.

4. 27 September 2019

   First published.